Terms

Thanks for shopping at www.farmhoney.in. If you are not entirely satisfied with your purchase, we are here to help you, always.

 

Privacy Policy

Farm Honey is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection regulations.

The purpose of this statement is to explain to you what personal information we collect and how we may use it.

When you contact Farm Honey and make purchase on the website we ask you for your name, address, telephone number and email address.

We use your personal information to update you about new products/services/news/stories from FarmHoney.in. We will only contact you with your consent. We do not sell, rent or exchange your personal information with any third party for commercial reasons.

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the regulations.

We do not collect sensitive information about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by emailing contact@farmhoney.in

FarmHoney.in and Website Cookies

We use a technology called “cookies” as part of a normal business procedure. Cookies are small text files that are created by a web server and stored on your computer when you visit a website. They don’t do anything i.e. they are not executable code and can only be read by (you and) the website that created them. You can view and edit the cookies on your computer like any other text file using a text editor (the contents are usually just strings of unique identifiers and date/timestamps). The website that created the cookie can read the contents when you are at their website.

We use cookies for the following purposes: To record analytics data

Third-party cookies

Cookies are widely used across the internet: you may have hundreds of cookies on your computer at any one time. Each browser has its own set of cookies so, if you run multiple browsers, you will have multiple sets of cookies on your computer.

Many websites use cookies to improve your browsing experience e.g. remember your log-in details, record which items you have selected to purchase, or even tailor what content is displayed depending on your preferences. Cookies can also be used to record ‘analytics’ data i.e. which web pages you visit, whether or not you arrived at the web page by clicking on an advertisement or an affiliated website. Many websites find the collection of analytics data valuable in improving the quality and content of their web sites.

In the past, cookies have had some bad press. Much was due to a general misunderstanding of what cookies are and how they work but some was due to justifiable privacy concerns relating to 3rd party tracking cookies. These cookies are used by advertising websites and track a web user across multiple sites. The good news is that all modern browsers allow you to easily block 3rd party cookies.

All the major browsers allow you to block cookies and delete those that have already been created on your computer, usually within the ‘Tools’ section of the browser. These tools allow you to specify which cookies you will accept by type and often by specific websites using an exception list e.g. you can block all cookies and then list the website from which you will accept cookies. There are also wide choices of browser add-ins that you can install if you wish greater control over persistent cookies.

We will not transfer your information without first obtaining your consent.

If you have any questions about privacy please contact us at contact@farmhoney.in

 

Payment Options

We support the following payment options at Farm Honey:
1. Netbanking

2. Credit Card

3. Debit Card

4. UPI

5. Cash on Delivery

 

Shipping and Delivery Policy

When we get notified about your order, it will be packed, processed and sent to be shipped by 2 working days. But depending on your delivery address location it can take around 3-8 working days from the date of placing an order on our website.

Delivery duration also sometimes depends on hassles like bad weather conditions, strikes or any such unexpected delays from our shipping partners.

Your shipping cost are liable to the cost of the order total amount, the destination delivery address and the kind of shipping method selected by you while placing orders. For any questions with respect to the shipment of your orders, please feel free to contact us at contact@farmhoney.in. We are here to always better assist you.

You will get an automated email notification with your order details, delivery confirmation note and tracking numbers.

We always prefer to ship our products to customers via best shipping mode just to ensure that all your orders reach you at the earliest and in the best condition.

Right now, we are offering FREE shipping service to all our customers across India.

We guarantee zero breakage in delivery by transporting our bottles in extraordinarily made profoundly protective covered boxes.

Inspite of the above safety measures if a breakage or a misplacement occurs (exceptionally uncommon!) in travel, we assume full liability of it and will issue a replacement shipment or a full refund immediately as soon as we get notified about the complaint.

So please don’t hesitate to place an order on our website for Pure Honey without worrying about breakages.

 

Returns & Refund Policy

FarmHoney.in brings you authentic and original items, with no impurification.

Damaged Bottles/Exchange

Inspite of utmost care and creativity in the packaging and delivery methods, unfortunately if the bottles received are broken, please take a snap of the damaged bottle and send us Mail to contact@farmhoney.in. (SUBJECT: Damaged Package: Name, Phone Number, Order Date), we assume full liability of it and will issue a replacement shipment or a full refund immediately as soon as we get notified about the complaint.

Received Wrong Products/Exchange

In case on the off chance that you have not gotten the requested products what you have ordered, kindly Mail to contact@farmhoney.in (SUBJECT: Wrong Order: Name, Phone Number, Order Date). We will cross-check the order details and re-send the original sought items. On the off chance that you need a refund for the same order, kindly let us know about the same with your bank account details. Refund money will be processed after we get the shipping receipt details from your end (just share the Tracking Details).

If you find any problem, please feel free to contact us at contact@farmhoney.in. We will resolve the issue immediately.

Cancelation Policy

If the order is placed and we have initiated the shipping from our packaging department to deliver you the products at the earliest, no cancellation is allowed in such a scenario.

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